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Product Search:
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Information Page
Contact Us:
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Phone: 1-818-7648123 | |
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Fax: 1-818-7648030 |
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Email: fashiondrv@yahoo.com
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Address: | 8101 Alcove Ave. |
| | N.Hollywood, CA. 91605
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Production Information:
We are proud to bring a variety of fashions as well as unique items that satisfy all ages of our customers.
Everything we carry is a guaranty of quality and offered at the best possible price.
Please bear in mind the following general information as a reference when shopping in our store.
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SIZE:
Due to the SIZE convention used by different suppliers, the following sizes are applied to each individual group.
Baby Girls, Baby Boys ------- Use Months (ie. 6-12m or 12m 18m ...)
Boys, Girls ------------------------ Use Numbers (ie.2,4,6,8,10,12,14)
Women, Men --------------------- Use Sizes (ie. xs,s,m,l,xl .....)
We will make a clarification if SIZE is running small or if it does not follow the reference noted above.
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STYLE:
Some Chinese style clothes may
have slightly different design from time to time.
Please email us if you'd like to have the exact style as shown on the web.
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COLOR:
Due to the nature of different
PCs and Workstation, we believe that the color you see should be at least 80% to 90% of the real item color.
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Care:
Most of Chinese dresses are made very delicately. We strongly suggest that Dry Clean is the best way to take care these type of clothes.
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SHRINKAGE:
There will be a 2% to 6%
shrinkage for the Cotton Blend or 100% Cotton items.
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Please feel free to Email us if you are not sure about the size to choose, if you need to know more details about our items, or if you have any suggestions regarding our store.
Our goal is to have a 100% satisfied customer before we ship your product. We sincerely appreciate your cooperation. |
International Orders:
We'll only take Money Order ($US) for international orders.
Our automatic S&H Charge system is not designed for orders
outside the United States.
Please send us an email to get your S&H charge. Sorry for the inconvenience.
Shipping & Handling:
Carrier:
General speaking, USPS (United States Postal Services) is our main business carrier. We'll use other shipping compayies for special purposes or requested by customers.
Shipping Methods and Fees
We offer four ways for
Shipping:
1. First Class Mail: (Up to 10 oz only, 3 to 5 business days)
A fix rate of $4.50 will be charged.
2. Ground Mail: (USPS Postal Post - Up to 50 lb., 7 to 10 business days)
A minimum of $5.50 will be charged for the first pound. Rate will then be proportionately increased according to the USPS Parcel Post table.
3. Priority Mail: (Up to 50 lb., 2 to 4 business days)
A minimum of $6.00 will be charged for the first pound. Rate will then be propotionately increased according to the USPS Priority Mail table.
4. Express Mail: (Up to 50 lb., 1 to 2 days)
Special service fee will be charged.
Note: You may use our automatic S&H
Charges system to find the rates at "Your Shopping Cart" page .
Taxes:
Only California State resdients will be charged 8.25% sales tax.
Payment & Ordering:
Credit Cards: We accept Visa and MasterCard
Other Payments: We accept Money Order, Wire Transfers as
well as Personal Checks.
(A Check must be cleared befor we can ship you order)
Phone Orders: Please call
1-818-7648123
Fax Orders: Please fax to
1-818-7648030
Email Orders: Please email us at fashiondrv@yahoo.com
Out of stock & Backorders:
If any items are temporarily out of stock, we will notify you of the shipping date via email.
We will follow
your instructions about such orders.
Backordered items are shipped as soon as they become available. You will not be charged additional
shipping when backordered items are sent.
Liability:
It is the customers responsibility to make sure every package arrives in perfect condition without any damage to any components. Make sure all seals remain intact before using them. If any seal on a perishible item is broken call us immediately. In cases of materials made of glass, please make sure they are unbroken before using them. If any glass is broken, do not use the product and call us immediately. Fashion Drive is not responsible or liable for any physical and/or material damage caused by our products. If anything seems out of place, do not use it. Rather, call us immediately.
Returns & Exchanges
Please read the product's description carefully before placing an onder. Call us if you have any question about the product. One of the business goal for Fashion Drive is trying to
have all orders shipped with the 100% satisfication of our
customers. But, if you are not happy with a product that you bought, please return it to us in an unused condition within 10 days after the date you received your order. We will send you a replacement or a refund. (Note: A 15% restock charge will be imposed for any returns at our discretion and a Shipping fee will be charged for any exchanges).
If it was a mistake we made with your order, we will refund the full amount including postage.
Please use the Tracking Service for any package returned. Fashion Drive is not responsible for the loss of packages. Also please attach a note stating the problems with the items that you are returning; it will help us for future improvement. Thank you.
Please send returns to:
FASHION DRIVE
8101 Alcove Ave.
North Hollywood, Ca. 91605
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