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Product Search:
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Contact Us:
We usually ship out orders the next day of ordering (not including Saturday and Sunday). Also, please allow 2 - 4 days for Priority Mail to delivery.
A few items we are not using Express Mail due to the weight issue.
We'll let you know, as soon as we receive your order, if there is a shipping charge issue occured (Both Priority and Express Mail).
Phone: 1-818-7648123
Fax: 1-818-7648030
Production Information:
We are proud to bring a variety of fashions as well as unique items that satisfy all ages of our customers.
Everything we carry is a guaranty of quality and offered at the best possible price.
Please bear in mind the following general information as a reference when shopping in our store.
| SIZE:
Due to the SIZE convention used by different suppliers, the following sizes are applied
to each individual group.
Baby Girls, Baby Boys ------- Use Months (ie. 6-12m or 12m 18m ...)
Boys, Girls ------------------------ Use Numbers (ie.2,4,6,8,10,12,14)
Women, Men --------------------- Use Sizes (ie. xs,s,m,l,xl .....)
We will make a clarification if SIZE is running small or if it does not follow the reference noted above. |
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STYLE:
Some Chinese style clothes may
have slightly different design from time to time.
Please email us if you'd like to have the exact style as shown on the web.
COLOR:
Due to the nature of different
PCs and Workstation, we believe that the color you see should be at least 80% to 90% of the real item color.
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Care:
Most of Chinese dresses are made very delicately. We strongly suggest that Dry Clean is the best way to take care these type of clothes.
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SHRINKAGE:
There will be a 2% to 6%
shrinkage for the Cotton Blend or 100% Cotton items.
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Please feel free to Email us if you are not sure about the size to choose, if you need to know more details about our items, or if you have any suggestions regarding our store.
Our goal is to have a 100% satisfied customer before we ship your product. We sincerely appreciate your cooperation. |
Shipping & Handling:
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Priority Mail (U.S. only) -
$5.50 Fixed rate for Not On-Sale items up to 5 lb.
Shipping charage for On-Sale Items will
use item's weight as a reference.
Express Mail (U.S. only)
$0.00 to $25.00-------------------$20.00
$25.00 to $50.00-----------------$23.00
$50.01 to $75.00-----------------$26.00
$75.01 to $100.00----------------$30.00
$100.01 to $150.00--------------$35.00
$150.01 to $200.00--------------$40.00
$201.01 to $250.00--------------$45.00
$250.01 to $300.00--------------$50.00
$301.01 to $350.00--------------$55.00
$350.01 to $400.00--------------$60.00
$400.01 & up----------------------Negotiable
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Note:
1. We are trying to keep our merchandise price as low as we can and therefor our low
shipping charge will only work for items which are under our regular Weight Limit.
For special cases (Items which are over Weight Limit)
, Shipping Charges may be
negotiable.
2. International order will not be accepted through this ordering system at this time. Please email us if you are interested about our merchandise. |
Taxes:
Only California State resdients will be charged 8.25% sales tax.
Payment & Ordering:
Credit Cards: We accept Visa and MasterCard
Phone Orders: Please call
1-818-7648123
Fax Orders: Please fax to
1-818-7648030
Email Orders: Please email us at fashiondrv@yahoo.com
Out of stock & Backorders:
If any items are temporarily out of stock, we will notify you of the shipping date via email.
We will follow your instructions about such orders.
Backordered items are shipped as soon as they become available. You will not be
charged
additional shipping when backordered items are sent.
Liability:
It is the customers responsibility to make sure every package arrives in perfect condition without any damage to any components. Make sure all seals remain intact before using them. If any seal on a perishible item is broken call us immediately. In cases of materials made of glass, please make sure they are unbroken before using them. If any glass is broken, do not use the product and call us immediately. Fashion Drive is not responsible or liable for any physical and/or material damage caused by our products. If anything seems out of place, do not use it. Rather, call us immediately.
Returns & Exchanges
Please call or email us first if you want to exchange or return an item
One of the business goal for Fashion Drive is trying to
have all orders shipped with the 100% satisfication of our
customers. But, if you are not happy with a product that you bought, please return it to us in an unused condition within 10 days after the date you received your order. We will send you a replacement or a refund toward the merchandise.
Note:
1. A 15% restock charge will be imposed for returns or exchanges.
2. We'll refund up to 70%
at our discretion, if the return is after the above stated period.
If it was a mistake we made with your order, we will refund the postage.
Please attach a note stating the problems with the items that you are returning; it will help us for future improvement. Thank you.
Please send returns to:
FASHION DRIVE
8101 Alcove Ave. North Hollywood, Ca. 91605
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